Terms of service
OVELLUNA • STORE POLICIES
Terms of Service
Please read these terms carefully before using our website or placing an order with Ovelluna.
Store: Ovelluna
Website: ovelluna.com
Contact: info@ovelluna.com
1. Acceptance of These Terms
By accessing or using our website, creating an order, or purchasing from Ovelluna, you agree to these Terms of Service and any policies referenced here. If you do not agree, please do not use our website or services.
2. Eligibility and Website Use
You must have the legal capacity to enter into a binding agreement to make purchases through our store. You agree to use the website lawfully and not to interfere with its security, operation, or availability.
3. Products and Availability
We aim to present product descriptions, images, pricing, and availability as accurately as possible. Colors and appearance may vary depending on your device and display settings. Products are subject to availability, and we may update product information or discontinue products when appropriate.
4. Orders and Payment
When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information. Order acceptance may be subject to verification, product availability, and payment authorization. If an order cannot be fulfilled or requires cancellation, we will take appropriate steps to notify you and address any payment collected for that order.
5. Pricing and Promotions
Prices, discounts, and promotions may change without prior notice. The price and applicable charges presented during checkout will govern your order, subject to correction of genuine pricing errors and applicable law. Promotional offers may have additional terms and conditions.
6. Shipping and Delivery
We currently serve customers within the United States. Estimated shipping and delivery information is provided in our Shipping Policy or at checkout where applicable. Delivery dates are estimates unless expressly guaranteed. Delays may occur due to carrier operations, weather, product availability, or other circumstances outside our reasonable control.
7. Returns, Refunds, and Order Issues
Returns, refunds, replacements, and order-related concerns are handled according to our Return & Refund Policy and applicable law. Please review that policy before purchasing. Nothing in these terms removes any rights that cannot lawfully be excluded or limited.
8. Intellectual Property
Unless otherwise stated, the content on this website, including text, branding, graphics, and design elements, is owned by or licensed to the relevant rights holder and is protected by applicable intellectual property laws. You may not reproduce, distribute, or commercially use website content without prior authorization, except where permitted by law.
9. Third-Party Services and Links
Our store may use third-party services or link to external websites. Those services and websites may be governed by their own terms and privacy practices. We encourage you to review their terms before using them.
10. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. Any other limitation of liability applies only to the extent legally permitted.
11. Privacy
Our handling of personal information is described in our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how your information is collected, used, and disclosed.
12. Changes to These Terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date where appropriate. Your continued use of the website after changes take effect is subject to the revised terms, to the extent permitted by law.
13. Contact Us
If you have questions about these Terms of Service, contact us by email.
Glow Naturally. Shine Beautifully.
Thank you for choosing Ovelluna.