Contact Us
OVELLUNA CUSTOMER CARE
We're Here to Help
Your experience matters to us. Whether you have a question about an order, a product, or our policies, we're here to help.
A Little Help Goes a Long Way
At Ovelluna, we want your shopping experience to feel as thoughtful as your self-care routine. Contact our support team and we'll guide you through your inquiry.
Email Support
For order questions, product inquiries, or assistance with a recent purchase.
RESPONSE TIME
1–2 Business Days
We aim to respond to customer inquiries within one to two business days.
SUPPORT HOURS
Monday–Friday
9:00 AM–5:00 PM US business hours. We respond to messages during our support hours.
Need Help With an Order?
To help us assist you efficiently, please include your order number, the email address used at checkout, and a clear description of your concern.
For damaged, defective, incorrect, or missing items, contact us within 24 hours of delivery. Please include relevant photos where applicable. Our team will review the information and advise you on the available resolution under our policies.
Glow Naturally. Shine Beautifully.
Thank you for choosing Ovelluna.